Synctrack

# Synctrack.io

> Synctrack empower Shopify merchants by providing a unified ecosystem of innovative applications—including PayPal Tracking Sync, Estimated Delivery Date, Returns & Exchanges, and Order Tracking.

## Application Pages (Shopify App Services)
- [Synctrack PayPal Tracking Sync](https://synctrack.io/paypal-tracking/): Auto-Sync Stripe & PayPal Tracking Info for Faster Funds
- [Synctrack Estimated Delivery Date](https://synctrack.io/estimated-delivery-date/): Provide Estimated Delivery Date, Reduce Shipping Inquiries
- [Synctrack Order Tracking]https://synctrack.io/order-tracking/):  Ultimate Order Tracking Solution
- [Synctrack Returns & Exchanges](https://synctrack.io/returns-exchanges/): Returns & Exchanges Management App

## Pricing
- [Plans Overview](https://synctrack.io/pricing/): Find the right Synctrack plan to power your Shopify store

## Customers
- [Case Studies](https://synctrack.io/customers/): Success stories
- [Success story from Wrapango](https://synctrack.io/blog/success-story-wrapango/): Learn how Wrapango streamlined order management and boosted sales with Synctrack, solving PayPal and Stripe tracking issueseffortlessly.
- [Success Story from Just Lyne](https://synctrack.io/blog/success-story-just-lyne/): How Just Lyne transformed their business with Synctrack, solution for seamless PayPal dispute management.

## Blog
- [Latest Articles](https://synctrack.io/blog/): Industry insights
- [Shopify Tips](https://synctrack.io/blogs/shopify-tips/)
- [Payment Issues](https://synctrack.io/blogs/payment-issues/)
- [News & Updates](https://synctrack.io/blogs/synctracks-features-and-news/)
- [Shipping Guide](https://synctrack.io/blogs/shipping-guide/)
- [Returns Management](https://synctrack.io/blogs/returns/)

## Knowledge Base
- [Getting Started](https://synctrack.io/knowledge-base/)
- [Member Permission](https://synctrack.io/knowledge-base/returns/member-permission/): Members & Permissions feature in Synctrack Returns enables store and merchant admins to delegate order-management responsibilities to designated staff members—without compromising security or visibility
- [Post-purchase estimated delivery date](https://synctrack.io/knowledge-base/order-tracking/features/estimated-delivery-date/): Post-purchase EDD (Estimated Delivery Date), allows you to provide accurate delivery estimates to your customers. Step-by-step guide to help you effectively use EDD
- [Blacklist locations and keywords](https://synctrack.io/knowledge-base/order-tracking/features/blacklisting/): Keyword blacklisting on the tracking page is a powerful tool of Synctrack Order Tracking that enables merchants to prevent certain words or phrases from being displayed in the tracking information or replace them with keywords of choice. 
- [Tracking Page](https://synctrack.io/knowledge-base/order-tracking/features/tracking-page/): The Tracking Page Editor lets you fully customize how customers look up and track their orders.
- [Dynamic Delivery Date Checkout Extension](https://synctrack.io/knowledge-base/edd/checkout-extension/dynamic-delivery-date-checkout-extension/)
- [Why ETA Banner is Not Shown](https://synctrack.io/knowledge-base/edd/faq/why-eta-banner-is-not-shown/)
- [Add Return Widget to Order Status Page](https://synctrack.io/knowledge-base/returns/branding-return-center/add-return-widget-to-order-status-page/): Add a “Return Request” widget to the new Customer account → Order status page to help your customers submit return requests quickly.
- [Notifications](https://synctrack.io/knowledge-base/order-tracking/features/notifications/): Seamlessly sync, send, and track emails directly from Synctrack Order Tracking
- [Create Estimate Delivery Date Rules](https://synctrack.io/knowledge-base/edd/estimate-rule/create-estimate-delivery-date-rules/)
- [Bulk Importing Rules Guide](https://synctrack.io/knowledge-base/edd/estimate-rule/additional-guide-for-bulk-importing-rules-using-template/)
- [Returns & Exchanges Webhooks](https://synctrack.io/knowledge-base/returns/api-webhook/returns-exchanges-webhooks/)
- [Set Workdays, Cut-off Time, Timezone, Blackout Date](https://synctrack.io/knowledge-base/edd/general-settings/set-workdays-cut-off-time-timezone-blackout-date-for-eta-edd/)
- [Multi-store Connection](https://synctrack.io/knowledge-base/returns/advanced-configuration/multi-store-connection/)
- [Configure Exchange Resolution](https://synctrack.io/knowledge-base/returns/branding-return-center/configure-exchange-resolution/)
- [Configure Refund Resolution](https://synctrack.io/knowledge-base/returns/branding-return-center/configure-refund-resolution/)
- [Configure Return Policy](https://synctrack.io/knowledge-base/returns/branding-return-center/configure-return-policy/)
- [Allow Customer to Choose Return or Exchange or Both](https://synctrack.io/knowledge-base/returns/branding-return-center/allow-customer-to-choose-return-or-exchange-or-both/)
- [Customize Return Reasons](https://synctrack.io/knowledge-base/returns/branding-return-center/customize-return-reasons/)
- [Email Notifications Feature](https://synctrack.io/knowledge-base/returns/branding-return-center/get-to-know-email-notifications-feature/)
- [Add Return Portal Link to Your Store](https://synctrack.io/knowledge-base/returns/branding-return-center/add-a-return-portal-link-to-your-store/)
- [Customize Your Return Page](https://synctrack.io/knowledge-base/returns/branding-return-center/customize-your-return-page/)
- [Embed Return Portal to Store Page](https://synctrack.io/knowledge-base/returns/branding-return-center/embed-return-portal-to-the-store-page/)
- [Support a Record White Label](https://synctrack.io/knowledge-base/returns/branding-return-center/support-a-record-white-label/)
- [Create Exchange Order After Approving Exchange Request](https://synctrack.io/knowledge-base/returns/process-rma/create-an-exchange-order-after-approving-exchange-request/)
- [Handle Refund Resolution After Approving Return Request](https://synctrack.io/knowledge-base/returns/process-rma/handle-refund-resolution-after-approving-return-request/)
- [Manually Create Return/Exchange Request in Dashboard](https://synctrack.io/knowledge-base/returns/process-rma/manually-create-return-exchange-request-in-dashboard/)
- [Process Exchanges](https://synctrack.io/knowledge-base/returns/process-rma/process-exchanges/)
- [Refund to Discount Code](https://synctrack.io/knowledge-base/returns/process-rma/refund-to-discount-code/)
- [Refund to Gift Card](https://synctrack.io/knowledge-base/returns/process-rma/refund-to-gift-card/)
- [Refund to Store Credit](https://synctrack.io/knowledge-base/returns/process-rma/refund-to-store-credit/)
- [Refund to Online Bank Transfer](https://synctrack.io/knowledge-base/returns/process-rma/refund-to-online-bank-transfer/)
- [Configure Return Method](https://synctrack.io/knowledge-base/returns/shipping/configure-return-method/)
- [Connect with iThink Logistics](https://synctrack.io/knowledge-base/returns/shipping/how-to-connect-with-ithink-logistics/)
- [Connect with Australia Post](https://synctrack.io/knowledge-base/returns/shipping/how-to-connect-with-australia-post/)
- [Connect with Delhivery](https://synctrack.io/knowledge-base/returns/shipping/how-to-connect-with-delhivery/)
- [Logistics Support in Synctrack](https://synctrack.io/knowledge-base/returns/shipping/logistics-support-in-synctrack/)
- [Connect with Shiprocket](https://synctrack.io/knowledge-base/returns/shipping/how-to-connect-with-shiprocket/)
- [Get Tokens/API Keys from EasyPost and Shippo](https://synctrack.io/knowledge-base/returns/shipping/how-to-get-tokens-api-keys-from-easypost-and-shippo/)
- [Connect with FedEx](https://synctrack.io/knowledge-base/returns/shipping/how-to-connect-with-fedex/)
- [Manage Return Shipping Costs and Customer Charges](https://synctrack.io/knowledge-base/returns/shipping/manage-return-shipping-costs-and-customer-charges/)
- [Create and Print Return Labels](https://synctrack.io/knowledge-base/returns/shipping/create-and-print-return-labels/)
- [Create Return Request in Customer Account](https://synctrack.io/knowledge-base/returns/advanced-configuration/create-return-request-in-customer-account/)
- [Condition-Based Workflows Guide](https://synctrack.io/knowledge-base/returns/advanced-configuration/condition-based-workflows-a-complete-guide/)
- [Return Exchange Fee](https://synctrack.io/knowledge-base/returns/advanced-configuration/return-exchange-fee/)
- [Auto Approve Return Requests](https://synctrack.io/knowledge-base/returns/advanced-configuration/auto-approve-return-requests/)
- [Set Up Shipping Carriers and Account Integration](https://synctrack.io/knowledge-base/returns/shipping/set-up-shipping-carriers-and-account-integration/)
- [Bonus Credit](https://synctrack.io/knowledge-base/returns/advanced-configuration/bonus-credit/)
- [Store Credit](https://synctrack.io/knowledge-base/returns/advanced-configuration/store-credit/)
- [Multi-Language Support](https://synctrack.io/knowledge-base/returns/advanced-configuration/multi-language/)
- [Shopify Sync](https://synctrack.io/knowledge-base/returns/advanced-configuration/shopify-sync/)
- [Embed App](https://synctrack.io/knowledge-base/edd/general-settings/embed-app/)
- [Welcome to Omega Order Tracking](https://synctrack.io/knowledge-base/order-tracking/features/welcome-to-omega-order-tracking/)
- [Analytics](https://synctrack.io/knowledge-base/order-tracking/features/analytics/)
- [Shipment Management](https://synctrack.io/knowledge-base/order-tracking/features/shipment-management/)
- [Product Upsell](https://synctrack.io/knowledge-base/order-tracking/features/product-upsell/)
- [Courier Mapping](https://synctrack.io/knowledge-base/order-tracking/features/courier-mapping/)
- [Customer Reviews](https://synctrack.io/knowledge-base/order-tracking/features/customer-reviews/)
- [How to Send Test Email Notification](https://synctrack.io/knowledge-base/order-tracking/faqs/how-to-send-test-email-notification/)
- [How to Hide Courier Company on Tracking Page](https://synctrack.io/knowledge-base/order-tracking/faqs/how-to-hide-the-courier-company-on-tracking-information-on-tracking-page/)
- [How to Add Tracking Page to Website](https://synctrack.io/knowledge-base/order-tracking/faqs/how-to-add-tracking-page-to-my-website/)
- [Branded Customization](https://synctrack.io/knowledge-base/order-tracking/faqs/branded-customization/)
- [Custom Status Updates](https://synctrack.io/knowledge-base/order-tracking/faqs/custom-status-updates/)
- [Update Pending Statuses](https://synctrack.io/knowledge-base/order-tracking/faqs/update-pending-statuses/)
- [Delivery Statuses of Shipments](https://synctrack.io/knowledge-base/order-tracking/faqs/delivery-statuses-of-shipments/)
- [How to Resync/Update Tracking](https://synctrack.io/knowledge-base/order-tracking/faqs/how-to-resync-update-tracking/)
- [Upgrade/Downgrade the Plan](https://synctrack.io/knowledge-base/order-tracking/plan-billing/upgrade-downgrade-the-plan/)
- [Overquota](https://synctrack.io/knowledge-base/order-tracking/plan-billing/overquota/)
- [Install on WooCommerce](https://synctrack.io/knowledge-base/paypal-tracking/integrations/install-on-woocommerce/)
- [Sync Tracking Info for Facebook/Instagram Sales Channels](https://synctrack.io/knowledge-base/paypal-tracking/integrations/sync-tracking-info-for-orders-from-facebook-instagram-sales-channels/)
- [Sync Tracking with Mollie Payment Gateway](https://synctrack.io/knowledge-base/paypal-tracking/integrations/sync-tracking-with-mollie-payment-gateway/)
- [Integrate with Clickfunnels, Checkify, Checkout X](https://synctrack.io/knowledge-base/paypal-tracking/integrations/integrate-with-clickfunnels-checkify-checkout-x/)
- [Why PayPal Limits Account and Holds Money](https://synctrack.io/knowledge-base/paypal-tracking/faqs-documents/why-paypal-limits-account-and-hold-the-money-without-any-reasons/)