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# IncidentHub

> IncidentHub is a status page aggregator that monitors multiple public status pages of third-party Cloud and SaaS services, providing real-time alerts for incidents and maintenance events.

## Overview
- **Purpose**: Monitor the status of third-party Cloud and SaaS services and notify users of outages or maintenance via integrations with tools like Email, Slack, Discord, PagerDuty, Microsoft Teams, Zendesk, and Webhooks. IncidentHub operates
 as a managed SaaS solution, eliminating the need for organizations to build and maintain custom status page monitoring infrastructure. The service aggregates data from public status pages of major 
 cloud providers (AWS, GCP, Azure) and SaaS vendors to provide a unified monitoring experience.
- **Key Features**:
  - Uptime monitoring of third-party SaaS and Cloud services.
  - Real-time monitoring of outages and maintenance events (start, updates, resolution).
  - Customizable alerts based on service criticality and components.
  - Integration with notification tools like Email, Slack, Discord, PagerDuty, Microsoft Teams, Zendesk, and Webhooks.
  - Support for hundreds of Cloud and SaaS services, with the ability to request new ones.
  - Webhook support for custom dashboards and alerts.
  - Public status page creation for sharing service status with users.
  - Maintenance feed view for easily finding upcoming and ongoing maintenances.
  - Historical uptime data for analytics and reporting.

## Target users
- Developers
  - Focus on code shipping rather than dependency monitoring
  - Receive notifications through preferred communication channels

- SRE/Operations Teams
  - Improve cloud application reliability
  - Replace custom monitoring scripts
  - Proactive incident awareness before user impact

- IT Teams
  - Early warning system before user complaints
  - Vendor SLA breach tracking
  - Enhanced incident response visibility
  - Comprehensive outage reporting for post-mortems

## Docs
- [IncidentHub Documentation](https://docs.incidenthub.cloud/): Official documentation for setup, configuration, and usage.
- [Account Management](https://docs.incidenthub.cloud/incidenthub-documentation/account-management): How to manage your IncidentHub account.
- [Subscriptions and Billing](https://docs.incidenthub.cloud/incidenthub-documentation/subscriptions-and-billing): Upgrading and managing your IncidentHub subscription.
- [Monitoring Your Services](https://docs.incidenthub.cloud/incidenthub-documentation/services/monitoring-a-service): How to monitor services in IncidentHub.
- [Outages and Maintenance](https://docs.incidenthub.cloud/incidenthub-documentation/services/outages-and-maintenance): Viewing outages and maintenance in your monitored services.
- [Discord Integration](https://docs.incidenthub.cloud/incidenthub-documentation/channels/discord-integration): How to configure Discord notifications.
- [Email Integration](https://docs.incidenthub.cloud/incidenthub-documentation/channels/email-integration): How to configure email notifications.
- [PagerDuty Integration](https://docs.incidenthub.cloud/incidenthub-documentation/channels/pagerduty-integration): Instructions for setting up PagerDuty notifications.
- [Integration for Slack](https://docs.incidenthub.cloud/incidenthub-documentation/channels/slack-integration): Guide to configuring Slack notifications.
- [Webhook Integration](https://docs.incidenthub.cloud/incidenthub-documentation/channels/webhook-integration): How to configure Webhook notifications.
- [Public Status Pages](https://docs.incidenthub.cloud/incidenthub-documentation/status-page): Guide to setting up your public status page using IncidentHub.
- [Availability](https://docs.incidenthub.cloud/incidenthub-documentation/availability): How to use the Availability graphs in IncidentHub.
 
## Blog
- [IncidentHub Blog](https://blog.incidenthub.cloud/): Blog posts about IncidentHub product features, and monitoring and incident response best practices.

## Services Monitored
- IncidentHub monitors hundreds of services like AWS, Azure, Cloudflare, Google Cloud and Twilio for outages.
- A full list of monitored services can be found [here](https://incidenthub.cloud/services).

## Knowledge Base
- [Knowledge Base](https://incidenthub.cloud/knowledge-base): A collection of articles about IncidentHub, monitoring, and incident response best practices.

## Articles on monitoring multiple status pages and status page aggregation
- [Top 6 Reasons Why You Need a Status Page Aggregator](https://blog.incidenthub.cloud/top-six-reasons-why-you-need-a-status-page-aggregator)
- [A Guide to Monitoring Multiple Status Pages](https://blog.incidenthub.cloud/How-To-Monitor-Public-Status-Pages-of-Cloud-Providers-a-Step-by-Step-Approach)
- [A Step by Step Guide to Checking if a SaaS is Down](https://blog.incidenthub.cloud/A-Step-by-Step-Guide-to-Checking-if-a-SaaS-is-Down)

## Contact
- **Support**: Email [email protected] for assistance or to request additional services.
- **Social**:
  - [X](https://x.com/incident_hub)
  - [LinkedIn](https://www.linkedin.com/company/incidenthub/)
  - [GitHub](https://github.com/IncidentHub-Cloud/)
  - [Bluesky](https://bsky.app/profile/incidenthub.bsky.social)
  - [Facebook](https://www.facebook.com/profile.php?id=61557425150130)
  - [Threads](https://www.threads.com/@incidenthubcloud)
  - [Instagram](https://www.instagram.com/incidenthubcloud)
  - [Reddit](https://www.reddit.com/r/IncidentHub/)